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All account information is viewable in 1 place
This page explains how your information is stored, used, and controlled, all clearly. Dhaka-based users also receive the same protection for accounts linked to bKash, Nagad, and Rocket.
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Effective date: October 2026 Your rights, cookie controls, and data processing rules are presented in 8 clear sections.
All account information is viewable in 1 place
The same policy applies in all supported regions, including
Long-term operation shows that documents are regularly updated
You can view your profile, contact information, and activity logs
This request typically contains 3 items: what is kept, why it is kept, and how long it will be kept. Many Dhaka-based users with accounts opened using bKash or Nagad review this report beforehand.
Name, phone number, or email can be updated if incorrect
If you write to support, verification is completed and corrections start within 24 hours; Bangladeshi users with Rocket-linked numbers receive the same steps.
When an account is closed, unnecessary data is removed in steps
Only documents required for legal purposes remain; the rest are limited within 30 days to reduce data and hassle
You can also request temporary suspension of any data
Processing may pause during verification, and your complaint or request may not be resolved until data processing resumes
Your data can be exported in a simple format
Export in CSV or JSON file formats, so it's easy to use with other services; this can be done with a single request
You can reduce or stop promotional messages
You can opt out of certain cookies, emails, and device tracking, after which unnecessary messages gradually decrease
Consent can be changed later
If you have given login, notification, or cookie consent, you can revoke it from settings; however, the core account information may be retained in compliance with the law
If you have a problem, contact support directly
If you wish, you can pre-send a copy of the form, screenshots, and the time to speed up review, especially for requests from Dhaka
Open your profile from kriya Login
Correction, deletion, or copying is required
If needed, verify your email or number
In these three steps, most tasks are complete; if kriya is registered, support tickets are matched quickly, and cookie settings can be changed easily
Cookies are used to remember sessions, language, and
Failed logins, devices, and timestamps are recorded
Pages open over encrypted connections, so data is at lower risk
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kriya App privacy policy, data security, and cookie controls, understand, then manage your account, logs, and preferences yourself
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